Shipping Policy

A legal disclaimer

At Coco de Mer Collection, we proudly offer shipping for wholesale purposes and resellers. Please carefully review our shipping policy below for more details on how we handle orders:

1. Shipping Locations We ship exclusively from the Seychelles, and our products are available for wholesale orders and resellers who purchase in large quantities.

2. Order Process All orders must be placed via email with a completed order form. Please contact us at [email address]to request an order form or for any shipping-related inquiries.

3. Shipping Method Wholesale orders and reseller purchases are shipped either via freight or air. The choice of shipping method depends on the size and volume of the order. Shipping costs will vary accordingly and are determined at the time of purchase.

4. Shipping Responsibility Once your order has been dispatched, Coco de Mer Collection ensures that products are shipped in proper condition and are securely packed. However, damages incurred during shipping are no longer the responsibility of Coco de Mer Collection once the shipment leaves our facility. We ensure that all products are shipped to standard and in working order before leaving our premises.

5. Final Delivery The final shipment and delivery responsibility fall under Coco de Mer Collection, but it is important to note that damages incurred while in transit or after delivery will not be covered by us. Please inspect your shipment upon arrival and report any issues immediately to the courier service.

If you have any questions or need further clarification, feel free to reach out to us via email at info@cocodemercosmetics.com. We’re here to help and ensure a smooth ordering and shipping process for all our wholesale customers and resellers.

Thank you for choosing Coco de Mer Collection for your luxury fragrance needs!

Shipping Policy - the basics

Please note that Coco de Mer Collection currently ships only for wholesale purposes and resellers. We do not offer direct worldwide shipping to individual customers. However, we are pleased to have authorized resellers in Europe and the United States, who can fulfill orders for customers in these regions.

For regular shoppers located in these markets, we encourage you to contact one of our trusted resellers in your area for availability and purchasing options. If you need assistance locating a reseller, please feel free to reach out to us via email at cocodemercosmetics.com.

Thank you for your understanding and for supporting Coco de Mer Collection.